Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
View
Location
Uncomfortable mattress
Service
7.4/10
Very good
Rooms
7.1
Location
9.3
Service
7.0
Dining
7.3
Guest reviews
7.4/10
based on 10 reviews
7.6
7.6/10based on 238 reviews
Judy
United States,
April
2024
7.0/10
The hotel is perfectly situated right in front of the sea, on the beautiful island of Faial. The rooms, although with uncomfortable mattresses, offer stunning views of the ocean. The service is lacking, but the location is unbeatable. The dining experience is average but boasts delicious focaccia bread. The facilities are modern and well-maintained, providing decent value for money.
Rooms
7.0
The mattresses were slightly uncomfortable, but the view of the ocean was breathtaking.
Service
5.0
The service was mediocre, could be improved.
Location
9.0
The hotel is situated right in front of the sea on the stunning island of Faial, offering a picturesque setting.
Dining
6.0
The dining experience was average, but the focaccia bread was a highlight.
Facilities
8.0
The facilities are modern and well-maintained, contributing to a comfortable stay.
Mary
United States,
April
2024
7.0/10
I was thrilled with the wonderful location of the hotel, just next to the sea offering a beautiful view and conveniently close to various restaurants. The rooms, while clean, lacked a bit in mattress comfort. The service was below expectations, but the snacks served were delicious. The hotel facilities were average, but the breakfast could be improved in terms of variety and quality.
Rooms
7.0
The rooms had a view and were clean but the mattress was uncomfortable.
Service
5.0
The service was lacking in attentiveness.
Location
9.0
The location was excellent, just next to the sea and close to restaurants.
Dining
8.0
The snacks were delicious but breakfast lacked options.
Facilities
6.0
Average facilities; breakfast could be improved.
Michael
United States,
March
2024
7.0/10
I couldn't ask for a better location! The hotel is very close to the sea and just a stone's throw away from the beach. The view is simply breathtaking. The service, unfortunately, left much to be desired, lacking the warmth I expected. When it comes to breakfast, well, let's just say the scrambled eggs didn't quite hit the mark, but I managed. The facilities were quite impressive, a real plus.
Rooms
7.0
The mattress in the room was uncomfortable, which affected my sleep quality. But hey, the view from my room was stunning!
Service
5.0
The service was not as friendly as I had hoped for, leaving me somewhat disappointed.
Location
9.0
Being in front of the sea made up for any other shortcomings. The proximity to the beach and the nearest restaurant was a huge plus.
Dining
6.0
The scrambled eggs at breakfast were a letdown, but I managed to find something else to enjoy.
Facilities
8.0
The facilities were top-notch, adding to the overall positive experience.
Stephen
United Kingdom,
February
2024
8.6/10
The hotel is in a prime location on the island of Faial, very close to the sea. The rooms offer stunning views, but the mattress was uncomfortable. The service was exceptional, and the dining experience featured delicious marmalade. The facilities were top-notch. However, the price may not fully align with the overall value offered.
Rooms
7.0
The rooms feature amazing views but had uncomfortable mattresses.
Service
9.0
The service was exceptional.
Location
10.0
The hotel is located on the island of Faial, very close to the sea.
Dining
8.0
The dining experience included delicious marmalade.
Facilities
9.0
The facilities were top-notch.
Elizabeth
United Kingdom,
December
2023
6.2/10
The hotel offers rooms with an uncomfortable mattress but a beautiful view. The service is lacking attention to detail. The location is exceptional, right in front of the sea on the island of Faial. The dining experience is average, serving seasonal products. The facilities are insufficient.
Rooms
6.0
The mattress was uncomfortable, but the view from the room was stunning.
Service
5.0
The service was lacking attention to detail.
Location
9.0
The location is exceptional, right in front of the sea on the island of Faial.
Dining
7.0
The dining experience provided seasonal products only.
Facilities
5.0
The facilities were insufficient for a comfortable stay.
James
United Kingdom,
November
2023
8.4/10
I loved the hotel's prime location, just next to the sea side and close to the nearest restaurant. The rooms were a bit disappointing due to the uncomfortable mattress, although the view was splendid. The service was excellent, very attentive and friendly.
Rooms
7.0
The mattress was uncomfortable, but the view was breathtaking.
Service
9.0
The service was top-notch, very attentive and friendly.
Location
10.0
The location couldn't be better, just next to the sea side and close to the nearest restaurant.
Dining
8.0
Facilities
8.0
Albert
United States,
November
2023
6.8/10
Staying at this hotel was a mixed experience. The rooms offered a nice view but had uncomfortable mattresses. The service was lacking, with room for improvement. The location, on the beautiful island of Faial just next to the seaside, was splendid. The dining experience was average with some good grilled meats. The facilities were sufficient but could use some upgrades.
Rooms
7.0
The view from the room was lovely, but the mattress was uncomfortable.
Service
5.0
The service was not up to par, with room for improvement.
Location
9.0
The hotel is situated on the stunning island of Faial, just next to the seaside.
Dining
7.0
The dining experience was average, with some highlights being the grilled meats.
Facilities
6.0
The facilities were adequate but could benefit from some upgrades.
View
Uncomfortable mattress
Bryan
United Kingdom,
September
2023
8.2/10
The hotel is a gem for beach lovers, offering stunning seaside views and proximity to the shore. The rooms provide a mixed experience of comfort with a beautiful view, yet some may find the mattress a bit uncomfortable. The service is top-notch, ensuring a warm and welcoming stay. However, the dining experience with mainly fish and chips might not appeal to all tastes.
Rooms
8.0
Comfortable rooms with a view.
Service
9.0
Warm and welcoming service.
Location
10.0
Perfectly located right on the sea side, offering mesmerizing views.
Dining
7.0
Limited dining options focused on fish and chips.
Facilities
7.0
The hotel offers basic facilities catering to essential needs.
Walter
United Kingdom,
July
2023
9.0/10
The hotel offers stunning views but the mattress was uncomfortable. The service was exceptional, although the price was a bit high. The location was unbeatable right in front of the sea. The dining experience was delightful with freshly baked bread. The facilities were top-notch.
Rooms
8.0
The view from the rooms was breathtaking, but the mattress was uncomfortable.
Service
9.0
The service was exceptional, very friendly and attentive.
Location
10.0
The hotel's location was unbeatable, right in front of the sea.
Dining
9.0
The dining was delightful, especially the freshly baked bread.
Facilities
9.0
The facilities were top-notch, providing a luxurious experience.
William
United States,
June
2023
7.6/10
I had a mixed experience at the hotel. The rooms offered a stunning view, but the mattresses were uncomfortable. The service was exceptional and made up for the room discomfort. The hotel's location is unbeatable, just next to the seashore, but lacking some nearby dining options. The dining experience was decent with artisan bread. The hotel's facilities were good but not exceptional.
Rooms
7.0
The view from the rooms was breathtaking, but unfortunately, the mattresses were uncomfortable.
Service
9.0
The service was outstanding, and the staff was very attentive.
Location
8.0
The hotel's location was superb, just next to the sea, which was amazing. However, there were limited dining options nearby.
Dining
7.0
The dining experience was satisfactory with the presence of artisan bread.
Facilities
7.0
The hotel offered decent facilities that met my basic needs but nothing extraordinary.
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